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Learning Still Counts Most

VU International News and Reviews No. 120 September 24 2018

May 2019

In the Journal of Studies in International Education, Ravichandran Ammigan and Elspeth Jones report in Improving the Student Experience: Learning From a Comparative Study of International Student Satisfaction on their quantitative analysis of how international students’ satisfaction with services regarding arrival, living, learning and support services correlate with their overall university experience. The study looked at 45 000 international students from 96 institutions in the UK, USA and Australia. All four factors contribute, but the ‘learning’ is most influential – it would have been worrying if the non-educational factors had proved to be more influential, as the authors themselves remark.

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