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Student Satisfaction in the US

VU International News and Reviews No. 101 November 20 2017

November 2017

Ruffalo Noel Levitz published its 2017 Satisfaction and Priorities Report, based on a sample of close to 700 000 students from 970 HE Institutions – a series they started in 1994. Interestingly, not only adult learners but also online learners in HE show higher satisfaction, while students at 4-year institutions are less satisfied than average.

According to the survey, students attach most weight to instructional effectiveness, academic advising and student-centeredness if determining how satisfied they are. Students are least satisfied (in order of how important they find them) about conflicts between courses they want to choose, value for tuition money, and how enjoyable it is to be a student.

Students in the US and in Europe are not the same; but it would interesting to compare these findings with national and European student satisfaction surveys.

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